Privacy Policy

1. Introduction

At Onsite Weldforce Corporation (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information.This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for a course, or interact with our services — both online and in person.

By using our website or enrolling in any program, you consent to the terms outlined below.

2. Information We Collect

We collect only the information necessary to provide and improve our services.
This may include:

a) Personal Information

When you register or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Address or city of residence

  • Date of birth (for enrollment or certification purposes)

  • Payment details (processed securely through trusted third-party payment gateways)

b) Non-Personal Information

We may collect data automatically through our website, such as:

  • Browser type and version

  • Device information (desktop or mobile)

  • Pages visited and duration on the site

  • General geographic location (city/region only)

  • Cookies and analytics data (through Google Analytics or similar tools)

3. How We Use Your Information

Your information is used only for legitimate business purposes, including:

  • Processing course enrollments and payments

  • Contacting you for scheduling, batch updates, or certifications

  • Issuing CWB test records or training completion documents

  • Sending important updates, offers, or new training information (you can opt out anytime)

  • Improving website experience and service quality

  • Maintaining safety and compliance records

We do not sell, rent, or trade your personal information with any third party.

4. Payment Security

All payments are processed through secure third-party gateways (e.g., Square, Stripe, or other approved partners).
Onsite Weldforce does not store or access full credit/debit card information.
Transactions are encrypted and handled under the provider’s own security and privacy standards.

5. Third-Party Links & Partners

Our website may contain links to external sites (e.g., payment partners, certification agencies, or social media).
We are not responsible for the privacy practices or content of those third-party sites.
We encourage users to review the privacy policy of each external website before sharing personal information.

6. Cookies & Analytics

We use cookies and analytical tools to monitor site performance, track visitor preferences, and enhance user experience.
You can disable cookies in your browser settings at any time, though this may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide training and certification services

  • Comply with legal or audit requirements

  • Maintain student and test records as required by the Canadian Welding Bureau (CWB) or regulatory standards

After this period, your data is securely deleted or anonymized.

8. Data Security

We take all reasonable measures to protect your data against unauthorized access, loss, or misuse, including:

  • Encrypted data storage

  • Restricted internal access

  • Secure communication channels (SSL/HTTPS)

  • Periodic system monitoring and updates

However, no online system is completely risk-free, and you acknowledge that data transmission over the internet carries inherent risks.

9. Your Rights

As per Canadian privacy laws, you have the right to:

  • Access your personal information held by us

  • Request correction of inaccurate data

  • Withdraw consent for certain uses

  • Request deletion of data (where legally permissible)

To exercise these rights, please contact us at admin@onsiteweldforce.com.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal changes or improvements to our services.
The latest version will always be available on our website, and the “Effective Date” will indicate the last update.